How do I modify my registration ( change distance and other options ) ?
For this, you don't need to contact us and you can do this all by yourself.
Change distance, order medals or T-shirts, it's all possible
Find detailed instructions here in the helpcenter of SQM Time
Changes can be made until 1 day before the event. Please note that if someone else has registered you, this person will have to make the changes..
Good luck !
How can I cancel my registration ?
If you want to cancel your registration, you can do it all by yourself. How much you get in return in the form of online credits (voucher) depends on when you cancel and whether you have taken a cancellation insurance or not.
All instructions here
How can I transfer my registration to someone else ?
You cannot take part yourself and would you like to transfer or sell your registration to someone else? Then you can do it yourself online via SQM Time. You can give your registration to someone else for free or sell it and receive credits on your account.
You will find below the steps to follow to transfer your registration to an event.
STEP 1
Log in to your SQM Time account and click on ‘Order history’. Registrations are grouped by year according to the date of registration and not the date of the event!
STEP 2
Behind the registration you wish to transfer/sell, click on the eye (« View »).
STEP 3
You can now update the participant in the window below. To do this, click on the symbol with the 2 arrows under ‘Participant’ behind your name.
STEP 4
A popup window will allow you to choose how you wish to transfer your registration.
A. Assign to someone already in your contact list (free)
B. Assign to someone who is not in your contact liste (free)
C. Invite someone to take over this registration (SELL TICKET)
With options A and B, the registration remains in your profile (you're still the only one who can make adjustments), but it's in someone else's name. With option C, you sell the registration to someone else and it is transferred to their profile (you no longer have anything to do with it). You can also see until when a registration can be transferred.
STEP 5a
If you choose to transfer using option A or B, you can select another participant from your contact list. If the participant is not already in your contact list, click on ‘Add a participant to your contact list’. Once you have filled in the details, select the participant and click on the ‘Edit’ icon.
STEP 5b
Would you like the registration to be moved from your SQM time profile to the new participant's SQM time profile? Then select option C. Here you can choose a percentage of the total amount, including options, that you want the new participant to pay. Then enter the e-mail address. The new participant will receive an e-mail with a link enabling them to confirm the new registration and make a payment via SQM Time.
The purchase price will be added to your credit account.
It is also possible to make a payment without SQM Time, please choose 0% as payment via SQM Time and organise the payment with each other. This is at your own risk, SQM Time is not responsible if the buyer does not pay correctly.
Do I need a Medical Certificate and should I go to the Doctor ?
As from 1 April 2024, the Fédération Française d'Athlétisme has introduced its Parcours Prévention Santé (PPS), a system that replaces the traditional medical certificate of eligibility for all adults.
This represents a major simplification of the enrolment process: Participants will be able to complete a Parcours de Prévention Santé (PPS) online, instead of the traditional medical examination to provide a medical certificate stating that there are no counterindications to participate.
You don't need to go to the doctor anymore ! Then you upload this PPS into your SQM Time account and that's it

In practice, this means that runners, when registering for the race of their choice, must log on to the dedicated web platform pps.athle.fr during the three months prior to their race and follow the various steps designed to make people aware of the risks, precautions and recommendations associated with running, through educational content (text and video).
Watch some online prevention videos (5 min), download a PDF , Deliver it to the organiser and you're done.
Participants with a French licence, who already had to take the health prevention course when obtaining their licence, will be exempted from these PPS procedures for each competition, as it was already the case in the past with the system of medical certificates.
Concretely this means that you can choose between
-
- uploading your valid French athletics licence on sqmtime.com
-
- uploading your valid PPS certificate as from 3 months before the event via sqmtime.com as the PPS is only valid for 3 months
To Do
Go to the website https://pps.athle.fr – fill in all the details and watch the videos. Then you can download the PPS.
Then you still need to upload it in your SQM account.
- Log in to your account https://www.sqmtime.com/index.php?route=account/login
- At the top right of the menu, click on ‘upload medical certificate/licence'
- On the left, upload your PPS where you would normally upload the medical certificate
See an example of what such a certificate looks like below.

What does the compulsory material consist of ?
The compulsory material varies by distance and also depends on weather conditions.
You can find the compulsory material in the accordion of your distance/course you want to run.
Can you follow the race live ?
The race can be followed live on SQM Time.
There are several checkpoints and intermediate points on the way. Every time a runner reaches such a point, you can follow it online in real-time. For example, for the 70km there are 7 checkpoints
Are dogs allowed ?
Dogs are allowed only on a leash. Please do not obstruct other runners.
Those running with a dog are not eligible for any podium
Can I run with poles ?
The use of trail poles is allowed
Where is the best place to stay ?
The Start and Finish at Hotel Wolf in Markstein and the auberge le Steinlebach is also within walking distance. Find here our suggestions.
Advice - book your accommodation early to avoid any disappointments
How can I register a group ?
Every year, big groups are on the starting line of the Trail our Marathon du Grand Ballon.
Through the group module, a responsible creates the group. When doing so, he creates a unique code and shares this code with everyone who wants to join. When the group is complete, the person in charge closes the group and pays online.
Contact us at support@sportevents.eu to access the module ( as from at least 10 people )
Is there snow in the Vosges
The Trail du Grand Ballon (late April ) is up to its 9th edition. Three times we were able to enjoy a layer(s) of snow. The temperature can fluctuate between -5° and 20°...
Even with snow, the trail goes on as usual and the start and finish is always accessible via 2 access roads.
There was a lot of snow in 2024. Relive the edition here (source trailrun.be)
During the Marathon du Grand Ballon (Sept ), the chance of snow is as good as zero.
What are the cut off times ?
The cut-off time varies according to the distance. All aid stations have a closing time. if you arrive AFTER this time, you will be led to the finish through a shortcut.
You can find the times in the accordion of the distance/course you want to run.
I did not receive a confirmation e-mail - When will I receive the briefing ?
If you paid online and saw the message ‘you are registered with success’ online just after payment you are registered. Normally you will receive another e-mail about this, but sometimes it may not arrive. In that case we can NOT resend it. You can always check online via this link if in doubt
The briefing will be send one week before the event (mostly on Monday).
My results do not appear on my UTMB Index page
UTMB –You have successfully finished our trail and your result is not (yet) on the UTMB site. Please be patient.
We ALWAYS provide results 1 week after the event. This gives us time to correct any wrongful DNFs. Then we upload the results into the UTMB system and it takes at least 2 weeks for UTMB to process them. So your results will only be visible in your index 3-4 weeks after your participation.
ITRA – Unfortunately, we no longer send our event results to ITRA.
I had an accident during an event - Insurance
You had an accident during a trail, a raid, or a walk. First, check out if you took an accident insurance as a paid option at the time of your registration. You can verify this in your confirmation email or by logging into your account through this page and checking it there. If you DID NOT take out insurance, we cannot assist you. If you did, download this declaration form from Sporta, fill it out and send it back within 8 days.